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Shipping Information

We ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. As we are based in Hong Kong, the package will be shipped via Airmail.

Here are the options we offer:

1. Free Shipping on all orders - by standard airmail, delivery time 10 - 17 working days

 

2. Add Tracking Number for your order for USD 2.00 per order -  by first class mail, delivery time 7 - 14 working days (USD 2 for US, USD 4 for AU & Canada, USD 3 for Rest of the World)

 

3. Expedited Service for USD 25.00 - by Speedpost Service, delivery time 2-5 working days (USD 25 for US, AU & Canada, USD 30 for Rest of the World)

 

4. Express Service for USD 60.00 - by DHL Express, delivery time 2-3 working days

 

To Track Your Package

United States: USPS - https://tools.usps.com/go/TrackConfirmAction_input

Canada: Canada Post - https://www.canadapost.ca/cpo/mc/default.jsf

Australia : AUS Post - http://auspost.com.au/track/

Rest of the World: HongKong Post - http://www.hongkongpost.hk/en/mail_tracking/index.html

 

Kindly contact us at hello@happymoments.club if you have further questions about our shipping options.

Below are some examples of our packages:

package-photo.jpg

 

 

{ Returns / Refund/ Replacement}

Money-back guarantee for any defective items received. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Please submit the return request here. We will get in touch with you once the request is received.
If you received a defective item and would like to have a replacement, please contact us for further arrangement; please also note that the replacement will be sent via airmail (free of charge ,10-17 business days for delivery). 

 

 


 

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